Return Policy
Return Policy
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30-Day Return Guarantee
At Sidanld.com, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your item, you may return it within 30 days of receiving your order for a full refund or exchange. Please note that returned items must be in their original condition with all tags and packaging intact.
How to Initiate a Return
To start the return process, please follow these steps:
1. Contact Us: Reach out to our Customer Service team at sidanld.com with your order number and details of the item you wish to return.
2. Receive Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to proceed with your return.
3. Prepare Your Package: Pack your item securely in the original packaging. Include the RA number on the outside of the package.
4. Ship Your Return: Send your package back to us using a trackable shipping method. We recommend keeping the tracking details for your records.
Return Conditions
- Items must be unworn, undamaged, and in their original condition.
- All original tags and packaging must be intact and included with the return.
- Returns must be initiated within 30 days of delivery.
Refund Process
Once we receive your return and verify that it meets our return conditions, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Exchanges
If you would like to exchange your item for a different size or color, please indicate this in your return request email. We will assist you in placing a new order for the desired item once your return is received and processed.
Contact Us
If you have any questions about our Return Policy or need assistance with a return, please don't hesitate to contact our Customer Service team at sidanld.com.
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Note: Sidanld.com reserves the right to reject returns that do not comply with our policy. We recommend reviewing our full Return Policy before initiating a return.